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Frequently Asked Questions
Frequently Asked Questions
My Account and Billing
How many days can I trial a plan for?
I want to trial a different plan. How do I go about this?
Can I invite my team members on the free trial?
This sounds great, but I don't have the budget right now.
Who is this $1B retailer you keep referencing?
Does this require me to add anything to my marketing stack?
My currents ads are working just fine. I don't need this.
This seems expensive compared to other ad creatives.
I don't have time to implement a new platform right now.
We don't have the resources, can you help?
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Conversational Ads
Can a user purchase a product in a Conversational Ad?
Can I customize the Conversational Ads at any point in time?
Can I see the path that users are taking while engaging with the Conversational ad?
Can I use existing creative assets when developing these new Conversational Ads?
Do I have to change the way I buy or deploy advertising campaigns?
How easy is it to create these personalized audience experiences?
Who builds these Conversational Ads?
Can our ads be distributed through my DSP(Demand-side platform)?
This seems very complicated, I don't even know where to start.
Can I have live agents interact with users in my Conversational Ads?
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Data and Analytics
Can I connect to my CRM platform to pull in existing data?
Can I see these analytics in real-time?
Do I own all of the data collected?
How do I track Conversational Ad metrics?
How does this data differ from my current campaign stats?
How does this data differ from my current campaign stats?
What types of data can I collect?
Where can I access all of this data?
Can you really achieve 18% conversion rates?
I have tried everything under the sun and cannot increase my conversion more than 1%, is this really going to work for me?
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Messaging Channels
How do I know it will work across the different channels?
How do you connect to different channels?
How do you deliver a consistent customer experience across channels?
What happens if a feature isn't supported on a certain channel?
How do you deliver a consistent customer experience across channels?
What happens if a feature isn't supported on a certain channel?
I only advertise on social media, will this work for me?
I have a large text messaging list, can I use it there?