Dashboard

• About Dashboard
• Saving dashboard data to PDF

Bots

• About Bots
• Bots Interface
• Creating a Bot
• Bot configuration JSON editor
• Bot Settings
• Testing a Bot
• Renaming the Bot
• Cloning the Bot
• Removing the Bot
• Publishing a bot

Analytics

• About Analytics
• Filtering the analytics data
• Downloading Analytics page

Intents

• About Intents
• Managing Intents

Interactions

• Adding Interactions
• Managing Interactions
• Managing actions
• Actions in an Interaction
• Adding a message action
• Adding a media action
• Adding a rich card action
• Adding a wait for action
• Adding an email action
• Adding a note action

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Channels

• About Channels
• Adding channels to the Bot
• Disconnecting a channel from the Bot

Expressions

• About expressions
• Adding an expression

Templates

• About Templates
• Managing Templates

Blasts

• About Blasts
• Searching blasts by title and message
• Filtering the blasts list
• Creating a new blast conversation
• Sending the blast
• Scheduling the blast
• Removing the blast

Conversations

• About conversations
• Searching conversations by human name and message
• Filtering the conversations list

Humans

• About Humans
• Managing tags for humans
• Searcing humans by name, phone, and email address
• Filtering the humans list

Settings

• About Settings
• Updating the account information
• Generating the API token
• Managing Tags
• Managing web hooks
• Managing a sub account

Designer

• About Plugins
• Themes
• RCS Emulator
• Ads
• Web Chat plug-in
• Long Code SMS/MMS plug-in

Integrations

• Setup Guide for nativeMsg RCS Messaging
• nativeMsg - Magento 2.4.X Connector

My Account and Billing

• How many days can I trial a plan for?
• I want to trial a different plan. How do I go about this?
• Can I invite my team members on the free trial?
• This sounds great, but I don't have the budget right now.
• Who is this $1B retailer you keep referencing?
• Does this require me to add anything to my marketing stack?
• My currents ads are working just fine. I don't need this.
• This seems expensive compared to other ad creatives.
• I don't have time to implement a new platform right now.
• We don't have the resources, can you help?

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Conversational Ads

• Can a user purchase a product in a Conversational Ad?
• Can I customize the Conversational Ads at any point in time?
• Can I see the path that users are taking while engaging with the Conversational ad?
• Can I use existing creative assets when developing these new Conversational Ads?
• Do I have to change the way I buy or deploy advertising campaigns?
• How easy is it to create these personalized audience experiences?
• Who builds these Conversational Ads?
• Can our ads be distributed through my DSP(Demand-side platform)?
• This seems very complicated, I don't even know where to start.
• Can I have live agents interact with users in my Conversational Ads?

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Data and Analytics

• Can I connect to my CRM platform to pull in existing data?
• Can I see these analytics in real-time?
• Do I own all of the data collected?
• How do I track Conversational Ad metrics?
• How does this data differ from my current campaign stats?
• How does this data differ from my current campaign stats?
• What types of data can I collect?
• Where can I access all of this data?
• Can you really achieve 18% conversion rates?
• I have tried everything under the sun and cannot increase my conversion more than 1%, is this really going to work for me?

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Messaging Channels

• How do I know it will work across the different channels?
• How do you connect to different channels?
• How do you deliver a consistent customer experience across channels?
• What happens if a feature isn't supported on a certain channel?
• How do you deliver a consistent customer experience across channels?
• What happens if a feature isn't supported on a certain channel?
• I only advertise on social media, will this work for me?
• I have a large text messaging list, can I use it there?