nativeMsg supports adding multiple channes to a Bot to address users using different media. However, later if you decide to discontinue or remove any unwanted channel, you can disconnect that channel from the Bot configuration.
- Navigate to the Bots page.
- In the left pane, select the Bot from which you want to disconnect a channel.
The Bots page displays the workflow of the interactions and the list of channels currently connected to the Bot. - In the right pane, click the channel that you want to disconnect.
- In the respective channel configuration dialog box, click Disconnect.
- In the confirmation dialog box, click Proceed.
The channel is disconnected from the Bot and also removed from the channels list.