Application Docs

Dashboard

• About Dashboard
• Saving dashboard data to PDF

Bots

• About Bots
• Bots Interface
• Creating a Bot
• Bot configuration JSON editor
• Bot Settings

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Analytics

• About Analytics
• Filtering the analytics data
• Downloading Analytics page

Intents

• About Intents
• Managing Intents

Interactions

• Adding Interactions
• Managing Interactions
• Managing actions
• Actions in an Interaction
• Adding a message action

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Channels

• About Channels
• Adding channels to the Bot
• Disconnecting a channel from the Bot

Expressions

• About expressions
• Adding an expression

Templates

• About Templates
• Managing Templates

Blasts

• About Blasts
• Searching blasts by title and message
• Filtering the blasts list
• Creating a new blast conversation
• Sending the blast

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Conversations

• About conversations
• Searching conversations by human name and message
• Filtering the conversations list

Humans

• About Humans
• Managing tags for humans
• Searcing humans by name, phone, and email address
• Filtering the humans list

Settings

• About Settings
• Updating the account information
• Generating the API token
• Managing Tags
• Managing web hooks

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Designer

• About Plugins
• Themes
• RCS Emulator
• Ads
• Web Chat plug-in

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