In addition to searching conversations, you can also filter the conversations list based on certain criteria.
The Search bar provides a Filter icon to display the fields where you can specify the filter criteria and also clear the specified filter criteria.
The Filter option provides the following conditions to filter the conversations list:
| Callout | Option | Description |
|---|---|---|
| 1 | Tags | Tags applied to the conversation when created. |
| 2 | Channels | The channels selected for the conversation. |
| 3 | Date Range | The blasts created certain days before the current date. For example, Last 15 days, Last 30 days. When you select an option in this field, the From and To fields are automatic fills with a date range starting from the current date. |
| 4 | Date From and To | The blast created between a start date and an end date. |
| 5 | Bots | The Bots selected for the blast when created. |
| 6 | Bot status | The current status of the Bot. For example, Enabled or Disabled |
| 7 | Deleted | Displays the deleted conversations. |
| 8 | Clear all | Option to clear all selected filter conditions. |
| 9 | Apply filters | Click the button to apply the selected filter conditions. |
Example: Filter the conversations based on a date range when the conversation happened and the current status of the bot.
Note: The From and To date filters works on the blast creation date and not on the blast scheduled date.