RCS Emulator

RCS (Rich Communication Services) is the next generation of SMS or MMS communication options available. RCS is the new standard for SMS/MMS. It enhances the text messages and makes them look and feel more like social media messages.

RCS works automatically in current SMS messaging apps on a mobile device to provide a richer messaging experience. RCS allows customers to directly interact with dynamic widgets and provide immediate, low-friction responses. 

With RCS, the messages can include:

• Colors
• High resolution images
• High resolution videos
• Custom branding
• Data, DLR's and read receipts
• Two way messaging

nativeMsg provides an option to create an RCS Emulator where you can test RCS communication so that you can provide a better experience to the customer through rich communication service.

• Creating a new RCS Emulator
• Removing the RCS Emulator
• Cloning the RCS Emulator

Creating a new RCS Emulator

To create an RCS Emulator

Note: Creating a new emulator does not provide a save option. nativeMsg automatically saves the new emulator as you fill in the required field values.

1. Go to the RCS Emulator page.
   In the left pane, click Designer and then click RCS Emulator.
   
   
2. In the left pane, click the Create New button at the bottom.
   
   
3. Set the appropriate values for the RCS Emulator.
   
   RCS Emulator Details

1. In the RCS Emulator Name field, enter the emulator name.
2. Click the theme drop-down list and select the theme for the RCS Emulator.
   For more information about the theme, see Theme.
3. Click the bot drop-down list and select the bot for the communication.
   For more information about a bot, see Bots Interface.
4. Select the check box in the Welcome Message field to display the welcome message.
5. In the Background field, click the drop-down list and select a background image or background color.
   
   
   • For a background image, click the pin icon and select the background image.
     
     
   • For the background color, click in the color panel and select the required color.
     
     
6. In the Site name field, enter the name of the business site.
   
   

Customize SMS/MMS message

In this section, you can add custom text, subject, and media for the SMS/MMS.

1. In the Message text field, enter the SMS/MMS message text with a link to RCS Emulator.
2. In the MMS Subject field, enter the subject of the message.
3. In the MMM Media field, click the Media file button to add the media file.
   You can either upload the media file or provide the link to the media file.

   Note: Every channel has a different limit for uploading the file.

   
   

Customize preview

   
In this section, you can customize the preview of the SMS/MMS

1. In the Preview title field, enter the title of the preivew.
2. In the Preview media field, click the Media file button and select the media file.
   You can either upload the media file or provide the link to the media file.

   Note: Every channel has a different limit for uploading the file.

   
   

Removing the RCS Emulator

You can remove the RCS emulator if it is not required anymore.

To remove the RCS Emulator

1. In the left pane, click the gear icon for the RCS emulator that you want to remove.
   
   
   The RCS Emulator is removed immediately without any confirmation.

Cloning the RCS Emulator

If you want to create a new RCS Emulator using the existing settings, you can simply clone the RCS Emulator.

To clone the RCS Emulator

1. In the left pane, click the gear icon for the RCS emulator that you want to clone.
   
   
   The RCS Emulator is cloned displaying the fields filled with selected Emulator details. You can change the required fields and save the RCS Emulator with a different name.